We're a team! Native Range is made up of about a dozen hard working members who love making great products and delighting customers. When you buy from us you can be sure that we take very seriously our mission to make every customer FIVE star satisfied.
As the owner of Native Range (you can see me on the far right of the pic, in red flannel), I make sure every order gets shipped in great condition and on time. If you've ever got an issue with your order you can contact me directly at firstname.lastname@example.org . I almost always reply within a few hours, and never more than 24 hours.
We take returns for full refunds, for any reason. If you're item is ever lost or damaged we ship out a replacement. If we send you the wrong item, we take care of that too.